Help Centre

ACCOUNT MANAGEMENT
The legally trained Westlaw® International account management team is available to visit you, demonstrate the Westlaw International service and provide full training across your organisation.

24 HOUR CUSTOMER SUPPORT
A dedicated customer support team of legal professionals is on hand 24 hours a day, seven days a week, 365 days a year. The team is able to advise on all aspects of Westlaw International, from legal research questions to technical issues and service queries.

USAGE GUIDE & TIPS
The following documentation pieces are available to answer your questions about Westlaw International and help you learn how to use this exciting new product.

Click on the following links to view user guides and tips.

Westlaw International Quick Reference Guide      PDF file size (682KB)
This document provides some basic research tips on how to start a research session, select a database, and formulate your queries using either the terms and connectors or the natural language search method.

Searching Westlaw International     PDF file size (4MB)

Westlaw International Research Tips     PDF file size (418KB)
This reference guide provides research tips for finding cases, statutes, law reviews articles and other information available on Westlaw International. It provides samples of research queries for each topical and regional collection.

Westlaw International Content List      PDF file size (117KB)
A listing of databases included in the Westlaw International package

To view the articles above, you will need to download the Acrobat Reader software from the Adobe website, which is available free of charge.

Westlaw International